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Unable to connect to the remote server. Permissions and child items cannot be extracted for the selected item. This may be caused by the fact that the selected item is a SharePoint 2016 SiteMaster (4316575)

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• Title

  Unable to connect to the remote server. Permissions and child items cannot be extracted for the selected item. This may be caused by the fact that the selected item is a SharePoint 2016 SiteMaster

• Description

  Recently upgraded to SharePoint 2013 Foundation, and now receiving error message when trying to extend the top site node:

  Unable to connect to the remote server. Permissions and child items cannot be extracted for the selected item. This may be caused by the fact that the selected item is a SharePoint 2016 SiteMaster.

  

• Cause

  The issues is related to the content database having missing features as it was brought across from a SharePoint 2010 farm.

• Resolution

  
  The issue was resolved after fixing the missing features, updating the latest cumulative update, and reinstalling the (SXP) Security Explorer web service.

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Product(s):

Security Explorer
9.7

Topic(s):

Troubleshooting

Article History:

Created on: 11/16/2017
Last Update on: 5/7/2023

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