Return
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Title
RMADFE - Cannot Connect to Untrusted Forest via Forest Recovery Console -
Description
Recovery Manager - Forest Recovery console application cannot connect to Untrusted Forest using Add New wizard
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Cause
UDP Port 389 must be open in addition to:
COMPONENT INCOMING PORT ON TARGET DOMAIN CONTROLLER PROTOCOL TRAFFIC Backup Agent (manual installation) • Specified at the time of Backup Agent installation.
– OR –
• Specified in the Recovery Manager for Active Directory Settings dialog box.
By default, this is port 3843.TCP Recovery Manager console connections Backup Agent (automatic installation) 135 TCP RPC Locator Service 389 TCP LDAP 445 or 139 TCP Active Directory Domain Services Online Restore Wizard (when using agent restore method) 135 TCP RPC Locator Service 389 TCP LDAP 445 (recommended by Microsoft) or 139 TCP Active Directory Domain Services RPC dynamic port range
For more information on these ports, refer to the following Microsoft Support Knowledge Base articles at http://support.microsoft.com:
• How to configure RPC to use certain ports and how to help secure those ports by using IPsec (article ID: 908472)
• How to configure RPC dynamic port allocation to work with firewalls (article ID: 154596)
• The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008 (article ID: 929851)TCP Restore Agent connections Online Restore Resolution
The following ports must be open to allow all portions of RMAD to function
COMPONENT INCOMING PORT ON TARGET DOMAIN CONTROLLER PROTOCOL TRAFFIC Backup Agent (manual installation) • Specified at the time of Backup Agent installation.
– OR –
• Specified in the Recovery Manager for Active Directory Settings dialog box.
By default, this is port 3843.TCP Recovery Manager console connections Backup Agent (automatic installation) 135 TCP RPC Locator Service 389 TCP LDAP 445 or 139 TCP Active Directory Domain Services Online Restore Wizard (when using agent restore method) 135 TCP RPC Locator Service 389 TCP LDAP 445 (recommended by Microsoft) or 139 TCP Active Directory Domain Services RPC dynamic port range
For more information on these ports, refer to the following Microsoft Support Knowledge Base articles at http://support.microsoft.com:
• How to configure RPC to use certain ports and how to help secure those ports by using IPsec (article ID: 908472)
• How to configure RPC dynamic port allocation to work with firewalls (article ID: 154596)
• The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008 (article ID: 929851)TCP Restore Agent connections Online Restore Wizard (when using agentless restore method) 389 TCP LDAP 445 TCP Active Directory Domain Services Online Restore Wizard for AD LDS (ADAM) Specified at the time of AD LDS (ADAM) installation on target domain controller TCP AD LDS (ADAM) connections Group Policy Restore Wizard 135 TCP RPC Locator Service 389 TCP and UDP LDAP 445 (recommended by Microsoft) or 139 TCP Active Directory Domain Services Repair Wizard 135 TCP RPC Locator Service 445 (recommended by Microsoft) or 139 TCP Active Directory Domain Services Recovery Manager console 25 TCP Simple Mail Transfer Protocol 135 TCP RPC Locator Service 389 TCP and UDP LDAP 445 (recommended by Microsoft) or 139 TCP Active Directory Domain Services • Specified at the time of Backup Agent installation.
– OR –
• Specified in the Recovery Manager for Active Directory Settings dialog box.
By default, this is port 3843.TCP Recovery Manager console connections Specified at the time of AD LDS (ADAM) installation on target domain controller TCP AD LDS (ADAM) connections
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