Return
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Title
Scheduled backups do not run even after being successfully created -
Description
Even after the credentials for scheduled backups have been entered, account is local administrator and tasks are created in windows task scheduler, the scheduled backups do not run. -
Cause
Service account does not have "Log on as a batch job" rights on the RMAD server -
Resolution
- Make sure that the scheduled task has been created successfully, check KB article 57314 (https://support.quest.com/recovery-manager-for-ad/kb/57314) if you don't see your tasks created.
- Grant the account that is running the scheduled backup "Log on as a batch job" rights by following these steps:
1. Open Local Security Policy (secpol.msc)
2. Expand "Local Policies"
3. Select "User Rights Assignment"
4. Right click on "Log on as batch job" and select Properties
5. Click "Add User or Group", and include the relevant user.
6. Verify that the backup job runs on schedule.
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Additional Information
The following error may also occur: "error code 101, task will not start" Further information about "Log on as a batch job" rights can be found on Microsoft Technet article: https://technet.microsoft.com/en-us/library/cc957131.aspx