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Title
Where to find the Product Life Cycle information -
Description
Where is the Product Life Cycle information -
Resolution
- Go to the Support Portal, https://support.quest.com
- Enter the name of the product and press Enter
- Click the Product Life Cycle and Polices link
Full Support means the enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from Support Portal.
Limited Support means support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on “Full Support”.
Support Discontinued means discontinued versions which are retired or discontinued. No new patches or fixes will be created for this release. Not available for download from Support Portal. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product