Return
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Title
VMs Blue Screens on Bare Metal Restore. -
Description
When running a Bare Metal Restore verify settings project it pass successfully, but when running the actual restore task, the VMs are created, but after running for a while the VMs will blue screen and go into automatic repair mode. -
Cause
The problem is with winre.wim file for Windows 2019. -
Resolution
NONE.
WORKAROUND:
For now the only workaround is using winre.wim from Windows 2016. You need to obtain winre.wim file from 2016. There are several methods to do that, but the easiest way to get it is:
1- Copy from Recovery partition path x:\Recovery\WindowsRE\Winre.wim just assign a letter to Recovery partition.
2- Alternatively, it can be found on windows installation media. You need to find Windows 2016 distributive iso then mount it. Then use following command to mount install.wim (C:\MNT is empty folder to mount)
dism /mount-wim /wimfile:D:\sources\install.wim /index:1 /mountdir:C:\MNT /Readonly
3-Then you can find winre.win in C:\MNT\Windows\System32\Recovery\Winre.wim. Copy it to some place and unmount install.wim with dism /unmount-wim /mountdir:C:\MNT /discard and unmount distributive iso.
When you obtain winre.wim copy it to RMAD server to path C:\ProgramData\Quest\Recovery Manager for Active Directory\Cache\WinRe\10.0\WinRe.wim and run your project again.
If you don't have a Windows Server 2016 image or iso, you may download one directly from Microsoft Site: https://www.microsoft.com/en-us/evalcenter/download-windows-server-2016
Enhancement request ADO-378305 and raised with our Product team, which will be evaluated by our Product team for inclusion in a future release of the product.
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Additional Information
Note: the winre.wim file will be marked as a System, Hidden file by default so you may not be able to see this using Windows Explorer. To confirm the existence of this file, navigate to the folder described in the above steps and from an administrative command prompt, type in "Dir -AH". This should then list files with hidden attributes to confirm the file exists and you can then copy via command prompt to the locations required.