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Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff8027cfaa540). A dump was saved in: C:\Windows\MEMORY.DMP.
Crash dump analysis show as culprit the following drivers:
intelppm.sys
tcpip.sys
netio.sys
Cause
BSOD is caused by Windows Update KB5005043. For more information please visit the following Microsoft Webpage.
Resolution
Removing the Windows Update KB5005043 resolves the issue and the Core does not crash after mounting recovery points.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Rapid Recovery
6.5
Topic(s):
Troubleshooting
Article History:
Created on: 8/27/2021 Last Update on: 5/7/2023
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