This article describes the exclusions that should be set when using Rapid Recovery with Anti Virus Software
When using Anti Virus Software you should set certain exclusions on Real-time protection and Full System Scans(Scheduled or Ad-hoc). It has been seen that using both products simultaneously may cause conflicts with the functionality of the core and/or agents.
NOTE: These exclusions are applicable for most antivirus software.
The following list details the aforementioned exclusions that need to be be applied on Real-time protection and Full System Scans(Scheduled or Ad-hoc).
Note: Symantec exclusions do not accept wildcards. Therefore in the place of the asterisks use the present volume letter.
Note: *\AppRecovery\InstallerCache\Agent\NativeBootstrapper.exe is used by Rapid Recovery, it is responsible for operations with our MSIs.