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How to add a user without an email account to Nova
Description
How to add a user without an email account to Nova
Resolution
In the normal sign up and access process for Nova, an invitation is send to the end user via email. The user clicks a link in that email to accept the invitation and then they have access to the application. In some organisations there might be users who do not have an email account associated with them. In this article we’ll see how they can be given access to Nova. There are two methods:
Method 1 – Register, grant roles and then access
The follow are the steps to give access via this method:
Check that you can login to https://portal.office.com as the user who needs to have access to the Nova application
If the user is invited to another organization user has choose ‘My Invitations’ from ‘User menu’ (click on user name in the top right corner and and accept the invitation
Choosing a method
If you are a user with an account in the same Azure Active Directory / Office 365 Tenant as the Target Tenant, then use Method 1
If you are a user with an account in a separate Azure Active Directory / Office 365 Tenant as the Target Tenant, then use Method 2
Note
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Recommended Content
Product(s):
Nova
Current
Topic(s):
Troubleshooting
Article History:
Created on: 2/13/2021 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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