Issue:
The EV Provisioning Module may log the following when the DisableMailbox command is executed:
2015-04-07 13:26:34Z|5172| 14| INFO| ExecuteEVPM|Starting EVPM tool …
2015-04-07 13:26:34Z|5172| 14|TRACE| ExecuteEVPM|Waiting for finish …
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output:
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output:
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output: Creating privileged MAPI session …
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output:
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output: Parsing input file: C:\Documents and Settings\vsa\Local Settings\Temp\tmp249.tmp
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output: Processing input file
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output:
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output: Processing mailbox: /o=AnOrg/ou=First Administrative Group/cn=Recipients/cn=john.doe
2015-04-07 13:26:36Z|5172| 9|DEBUG| b__8|Application output: Error – Whilst processing mailbox with dn: /o=AnOrg/ou=First Administrative Group/cn=Recipients/cn=john.doe [0x8004011D]
2015-04-07 13:26:36Z|5172| 14| INFO| ExecuteEVPM|Application ExitCode: 1
2015-04-07 13:26:36Z|5172| 14|DEBUG| ExecuteEVPM|EVPM: E:\Program Files\Enterprise Vault\EVPM.exe
2015-04-07 13:26:36Z|5172| 14|DEBUG| ExecuteEVPM|EVPM arguments: -e “ExServer” -m “somemailbox@somedomain.com” -f “C:\Documents and settings\vsa\Local Settings\Temp\tmp249.tmp”
2015-04-07 13:26:36Z|5172| 14| INFO| ExecuteEVPM|Starting EVPM tool …
2015-04-07 13:26:36Z|5172| 14|TRACE| ExecuteEVPM|Waiting for finish …
2015-04-07 13:26:39Z|5172| 17|DEBUG| b__8|Application output:
2015-04-07 13:26:39Z|5172| 17|DEBUG| b__8|Application output:
2015-04-07 13:26:39Z|5172| 17|DEBUG| b__8|Application output: Creating privileged MAPI session …
2015-04-07 13:26:39Z|5172| 17|DEBUG| b__8|Application output: Error creating privileged MAPI session
2015-04-07 13:26:39Z|5172| 14| INFO| ExecuteEVPM|Application ExitCode: 0
2015-04-07 13:26:39Z|5172| 14|TRACE| Dispose|<< ExecuteEVPM [5136,9466 ms]
2015-04-07 13:26:39Z|5172| 14|ERROR| DisableUserMailbox|Problem with disabling user mailbox ArchiveShuttle.Module.EVProvisioning.CommandResult DisableUserMailbox(ArchiveShuttle.Common.Resources.ModuleCommands.EVDisableUserMailboxData)
Creating privileged MAPI session …
Error creating privileged MAPI session
at ArchiveShuttle.Module.EVProvisioning.EVPMExecutor.DisableUserMailbox(EVDisableUserMailboxData userMailboxData)
Solution:
1\ Check if the related mailbox archives are orphaned, if this is the case, change the workflow from standard to orphaned and re-run stage 2.
2\ Verify that the mailbox is not migrated to the cloud.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center