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Title
How to use EWS Editor to connect into a Mailbox or Archive Mailbox -
Description
As part of the troubleshooting for mailbox migration you need to access a mailbox using EWS Editor -
Cause
Here are the instructions on how to connect to the mailbox using EWS Editor. -
Resolution
- Setup and Enterprise Application
Register your application.- Open a browser and navigate to https://entra.microsoft.com/#home and login using an admin account.
- Select Application in the left-hand navigation, then select App registrations.
- Select New registration. On the Register an application page, set the values as follows.
- Set Name to a friendly name for your app. Example: EWS Editor
- Set Supported account types to the choice that makes sense for your scenario.
- For Redirect URI, change the dropdown to Public client (mobile & desktop) and set the value to https://login.microsoftonline.com/common/oauth2/nativeclient
- Choose Register. On the next page, copy the values of the Application (client) ID and Directory (tenant) ID and save them, you will need them later.
- In the Application Menu select > Certificates & Secrets
- Click > New Client Secret > Enter a description and Date to expire.
- Download and Configure the EWS Editor
- The Tool can be downloaded in the following URL https://github.com/dseph/EwsEditor/releases
- Extract and run the EWSEditor.exe
- Leave all the default values and fill the spaces for
- Client APP ID (from the Application Registration)
- Tenant ID (From the Application Registration)
- Redirect URl: https://login.microsoftonline.com/common/oauth2/nativeclient
- If you want to connect into other users’ mailbox, check the box for: Check if using EWS Impersonation and enter the user mailbox
- Check the box for: Set X-AnchorMailbox Header
How to user EWS Editor to connect into an Archive Mailbox- Click in Ok and Sign in with the Accounts Used to grant the consents to ODM. In the new pop up window Accept the consent on behalf of your organization.
- Click Yes in the pop up for Do you want to automatically add the mailbox root to the tree view?
- Expand Root > Navigate to Top of Information Store > Inbox.
- Double Click on Inbox and make sure it can be open.
- If the Inbox can be open the ODM Service account can navigate the user folder.
- To get logs for Product team go to tools > EWSEditor Logs Viewer
- Go to EwsRequestHttpHeaders and copy the information.
- Go to EWS Request and copy the information.
- Connect to the regular mailbox with the instructions already provided.
- Once connected right click in the email address and select Add Root Folder
- Choose this one from the list the folder Archive Root or ArchiveMsgFolderRoot