Note: ODM AD dirsync agent is choosing DC randomly from the list of DCs, specified for that environment. Thus BTpass can be on any DC from the list. Please check all DCs to detect which one ODM AD agent was working recently.
2.) Since the BTPass service was able to successfully "GET" the user's new password (no errors), then the next step is to go in to the ODM Directory Sync portal | Environments and review the Password Logs for the source environment:
Here is an example of successful source environment Password Log:
3.) Next we will review the target environment Password Logs:
Here is an example of successful target environment Password Log:
4.) Now that we know that the "changeset" was successfully written to the target agent (no errors), we can review the target BTPass pwlistener logs by navigating to C:\Windows\BTPass on the PDC Emulator in the target environment:
The log above indicates that users new password was successfully set on the target environment PDC Emulator and is now in effect. This concludes the ODM Directory Sync password sync flow.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center