Failed to provision channel (4369603)

Failed to provision channel

The following error is an example of what will be displayed in the Events for the channel(s) that were missing in the target team.

Request failed with BadRequest status code (Bad Request). {"error":{"code":"BadRequest","message":"Channel name already existed, please use other name.","innerError":{"message":"Channel name already existed, please use other name.","code":"NameAlreadyExists","innerError":{},"date":"2022-11-29T18:24:51","request-id":"ab012cd3-45e6-7890-1a2b-asdf1234dfgh","client-request-id":"ab012cd3-45e6-7890-1a2b-asdf1234dfgh"}}}

Failed to provision channel 'Channel Name'

The channel(s) that were missing were deleted on the target tenant. 

 

Verify whether the channel(s) are located in the deleted channel list for the target team.

 

1. Logon to the Office 365 admin portal for the target tenant 
2. Open Teams in the browser
3. Locate the Team and click the 3 dots to the right of the team name
4. Choose Manage Team from the list
5. Select the channels tab
6. Deleted channels will be listed below the active channels
7. Expand Deleted Channels
8. Click Restore two times

Once the channel has restored, return to On Demand Migration and run the Teams Provisioning and Migration tasks. One of our customers renamed the source channel and then reprovisioned the Team. This worked too. 

If the channel is not within the deleted channels and the error above is still being returned, open a ticket with Quest Support.