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Title
Dirsync: The homeDrive and homeDirectory are not being synced after adding new Template attribute mapping -
Description
New attributes homeDrive and homeDirectory were added to the template, but being synced randomly. There's no consistency and no difference between AD objects where those attributes are synced and where are not. Objects (users) can be in the same OU. No special LDAP filters are applied. -
Cause
The Dirsync Read workflow is only running a Delta sync and will only update objects which have an updated USN value since the last sync.
A full read is required. -
Resolution
A full Read must be performed. Follow these steps to change the Read workflow step from Delta to Full Read:Open the ODM AD Dirsync, hamburger menu, Environments. Select affected environment and click Settings. Change the filtering so there will be no objects in scope, either through an OU list, pointing to an empty OU, or through the advanced LDAP filter by some attribute to non-existing value.
Set environment to 'Reconcile on next read' checkbox.
Run a Read workflow. This will clear the ODM AD back-end database. Please note that Reconcile is hard-limited to 5 min and workflow will get cancelled automatically if there are too many objects to remove from the backend database. Keep running Read workflow until it finishes successfully.
Edit affected Environment again and return your filtering to previous values, so ODM AD will read AD objects back.
Run a normal workflow. This will perform a Full read of the environment, read the missing attributes' values and write them to the target objects.