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Title
Dirsync: Some objects syncing, but others are not being created. No errors in the log - Objects missing from Stage step. -
Description
Some objects syncing, but others are not being created. No errors in the log.
Reviewed the sync log and we can see the objects are found in the source during the read, and the match step states the object cannot be found and matched in the target, so a new target object will be created, but we do not see these objects listed in the Stage portion of the log. We see other objects listed in the Stage and Write steps but not these specific objects.
We noticed missing target objects all exist in a different OU from the objects which are syncing to the target.
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Cause
There is a filter set in the workflow Stage step configured to only Stage and Write objects which are located in the OUs defined in the Stage step configuration. Only objects contained within these defined OUs will be created and synced. -
Resolution
If these missing objects should be created and synced in the target, then either move the objects to the OU defined in the Stage configuration or add the OU to the Stage Step configuration within the Workflow | Sync Workflow tab | Stage Step | Click the 'Select' button and click through the wizard till you reach the 'Select your source Organizational Units' window.
Save and run the workflow.
These objects should now be within scope to be written to the target.