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Title
Error granting consent for Self Service License Reporting -
Description
When trying to grant consent for License Management > Self Service License Reporting the following error my occur:
:Unexpected response while attempting to register the tenant: : The app needs access to a service ("") that your organization "" has not subscribed to or enabled. Contact your IT Admin to review the configuration of your service subscriptions. Trace ID: Correlation ID: Timestamp: -
Cause
This error occurs if the Microsoft M365 License Manager API, required to gather self-service policy data, is not enabled in the tenant, which is the default. -
Resolution
To use the Self-Service feature, the M365 License Manager API needs to be enabled for your tenant. This can be accomplished by:- Open Powershell
- Install the Azure PowerShell Az module if it is not already installed
- Run the Connect-AzAccount cmdlet to log into your tenant using an account that has Azure AD administrative rights
- Run the following command:
New-AzADServicePrincipal -ApplicationId aeb86249-8ea3-49e2-900b-54cc8e308f85
These steps are provided in the user guide as well:
https://support.quest.com/technical-documents/on-demand-license-management/current/user-guide/2#TOPIC-1490820Once you complete the above steps you should then be able to complete the Consent grant for Self Service License Reporting.