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Throughout the onboarding you may see Status message in TMS: Tenant not connected.
Steps
To resolve this issue you have to follow these steps:
Log in to TMS as System Administrator of Nova
Click on Connect Tenant button
Fill in the tenant name you want to connect. E.g. myTenant.onmicrosoft.com and click Proceed
Make sure you are logging as the user with Global Admin account of that tenant and click Accept
When permission are accepted you will be returned back to TMS Client. The button Connect Tenant will change to Resync Tenant. Status will change to Tenant connected and details about tenant will be populated.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Nova
Current
Topic(s):
Troubleshooting
Article History:
Created on: 2/13/2021 Last Update on: 7/9/2024
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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