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VTL - Media is Write Protected (4035665)
The cause for this is not known - but the anomaly is that since NetVault is unaware that its not actually a Physical Tape Library, it is curious that it is getting the "write protected" error. ... Write protected media - as opposed "Media Read Only" which is set by NetVault - cannot be changed.
When viewing slots of a tape library click on a column does not sort the display. (4036514)
When viewing the slots of a tape library (Physical or VTL) clicking on a column does not sort the display. ... They remain sorted by slot number, the default sort order. ... In order to sort by a different column you must first click on each column header until there is no sort indicator.
Tools To Verify Checksum (4041966)
This knowledge base article describes the tools used to verify Checksum. ... A checksum is a value used to verify the integrity of a file or a data transfer. ... In other words, it is a sum that checks the validity of data.
What's new for NetVault 13.3.1 (4376780)
NetVault version 13.3.1 has been released The following issues has been fixed on version 13.3.1.3:<br> ... <table border="0" style="width: 800px;"><thead><tr><th colspan="1" rowspan="1" style="white-space: nowrap;">Issue ID </th><th colspan="1" rowspan="1">Details</th></tr></thead><tbody><tr><td colspan="1" rowspan="1">NV-3482</td><td colspan="1" rowspan="1">Windows backup jobs using Plug-in for Raw Devices fail with error message "<em>Failed to read (The parameter is incorrect)</em>"</td></tr><tr><td colspan="1" rowspan="1">NV-4037</td><td colspan="1" rowspan="1">CDP with immutability jobs log message "<em>Expiry or immutability cannot be applied for this job</em>"</td></tr><tr><td colspan="1" rowspan="1">NV-4047</td><td colspan="1" rowspan="1">In HPUX IA 64, the librofsoca.so process does not search for the dependencies in local NetVault dynlib folder</td></tr><tr><td colspan="1" rowspan="1">NV-4059</td><td colspan="1" rowspan="1">Unable to generate reports when installed on RHEL 9+ and Ubuntu 22+</td></tr><tr><td colspan="1" rowspan="1">NV-4062</td><td colspan="1" rowspan="1">Syntax error when starting and stopping the NetVault Client Service from the CLI on Solaris SPARC</td></tr><tr><td colspan="1" rowspan="1">NV-4118</td><td colspan="1" rowspan="1">Duplicate saveset with expiration date won't show on restore screen if original saveset expires due to generational condition</td></tr></tbody></table>
Backup Fails with Error Message: Write operation failed 'Operation aborted' (4376755)
colspan="1" rowspan="1" class="xl66" style="border-bottom: none;text-align: left;padding-top: 1px;padding-right: 1px;padding-left: 1px;vertical-align: bottom;white-space: nowrap;border-top: none;border-right: none;border-left: none;"><span style="font-size: 13px;"><span style="font-family: "Courier New",monospace;"><span style="color: black;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Stream has gone down</span></span></span></span></span></span></td></tr></tbody></table>
What's new for NetVault 13.3 (4375935)
NetVault version 13.3.0.16 has been released.
NetVault DDOS and DDBoost support (4044007)
Where can information be found regarding DELL's DataDomain DDOS and DDBoost NetVault compatibility? <div>Compatibility information can be found on "Data Domain" section of <a href="https://support.quest.com/netvault/technical-documents" target="_blank">NetVault - Technical Documentation - System Requirements</a> / <a href="https://support.quest.com/download/downloads?id=6125151" target="_blank">Supported VTLs, Libraries, Tape and Optical Drives</a></div>
NetVault Installation and Upgrade Best Practices (4036991)
We have put together a few best practices to follow when you are preparing to install the NetVault Backup Software. ... <p>Here are some steps to make the install process a bit easier for you to accomplish.</p>
NetVault going to Safe Mode: Cannot connect to the NetVault database (4042324)
NOTE: Several of the links in this documents provide direct access to resources found locally; therefore, if a link appears to be broken, please retry by opening this article on the NetVault Server.
Support for VMWare vSphere 8 (4041971)
Support for VMWare vSphere 8.0, 8.0 Update 1, 8.0 Update 2, and 8.0 Update 3 is required. ... Support for VMWare vSphere 8.0 was added with NetVault Plugin for VMWare 13.1.3. ... UPDATE 1 ... Support for VMWare vSphere 8.0.1 was added with NetVault Plugin for VMWare 13.2.
After Upgrade to NetVault 13.3, Backup Jobs Targeting Data Domain Fail (4376586)
NetVault v13.3 supports DDOS 7.5 to 7.13 with DD boost 7.x.<br><br>If the Data Domain is running an unsupported DDOS version (6.2, 7.0, 7.1, 7.2, 7.3, or 7.4) and cannot be upgraded at this time, please follow this workaround: <p style="margin-left: 40px;">Look for the following stanza on the %NVHOME%/config/boostlayer.cfg file:</p>
NetVault-pgsql Service Fails to Start After Unexpected Server Shutdown (4376682)
Users have reported that the NetVault PostgreSQL database service fails to start after unexpected server shutdowns. ... Upon attempting to start the service, an error message is displayed stating, "The NetVault PostgreSQL database server service on Local Computer started and then stopped." PostgreSQL logs indicate errors such as "invalid primary checkpoint record" and "could not locate a valid checkpoint record," suggesting that the database system was improperly shut down during recovery, preventing the service from remaining active.
"Unable to use the credentials that were configured in the plug-in'' error message for Plug-in for SQL Server (4043759)
The plug-in for SQL Server on the backup job Selection Set screen can be successfully expanded to display each database; however, backup job fails with the following warning message: ... Unable to use the credentials that were configured in the plug-in.
Does nvsendmail support SSL and TLS SMTP encryption? (4038856)
After configuring Notifications settings correctly as per the documentation, testing nvsendmail always fails with: ... 7632 22 0 83846370613 ConnectToSMTP: mail server is smtp.office365.com on port 587
RDA Device Replied that NetVault Server Supplied the Wrong Server Identity (4042334)
QoreStor container goes offline when backup job runs; other containers remains online. ... Job changes to waiting status due to no suitable device. ... In other cases, issue is reported when retiring expired savesets.
How to terminate a job that won't abort without restarting NetVault (4046208)
Under very rare circumstances, a job would appear to hang and never finish. ... In the WebUI Job Status screen, the job shows as Active; however, the current task on the log hasn't changed for a considerable amount of time.
How to Restore Individual Files from a VMWare Image-Level Backup? (4032476)
Recovery of a single or multiple files and/or folders is required without having to restore the whole virtual machine which will required additional time and storage space to complete. ... File-level restore for regular savesets created with NetVault Plugin for VMWare is only possible if a file index was created during the backup job.
Enabling Application Consistent Quiescing on the VMWare Plugin (4376168)
To perform applications consistent backups of virtual machines running programs running active databases, quiescing is required for snapshotting these systems. ... Not enabling quiescing could lead to unexpected behavior such as the application getting temporarily frozen when taking or removing the snapshot.
Error message "Failed to open a session with the device 'Broken pipe'" is logged when adding QoreStor to the NetVault (4369479)
Error message could also be displayed when running a backup job. ... Secure Connect is enable by default in NetVault. ... Secure Connect encompasses a set of client and server components that creates a secure channel for QoreStor communication with WAN-connected clients that is also resilient to WAN outages.<br><br>If there is a problem with the Secure Connect configuration, communication fails.
Failed to start Search Catalog snapshot (4369970)
For low memory systems (i.e. 8 GB or less), Quest recommends to set the reserved RAM size to no more than 2 GB.<br><br>•Virtual memory (only for Linux) mmap counts on Linux is 65530, which is a default operating system limit on mmap counts.
Error while ejecting media "Magazine Locked by Host System" (4042283)
NetVault Backup puts a software lock on the library door to prevent anyone from opening the door without issuing the "Open Door" command. ... If you do not issue this command, NetVault Backup will not be aware of when tapes are added, removed, or rearranged..
How to disable TLS from NetVault (4043157)
How to disable TLS from NetVault There are times when you might need to disable the TLS settings. ... "Microsoft YaHei", 微软雅黑, "Hiragino Sans GB", "Microsoft JhengHei", 微軟正黑體, "Malgun Gothic", Gulim, Tahoma, "Arial Unicode", sans-serif;font-size: 13px;"> </span>To disable a cipher for incoming web service connections, enter its value given in the second column of the table as mentioned in the link https://www.openssl.org/docs/man1.0.2/apps/ciphers.html.
Exceeding license for total virtual mediacapacity (4038750)
Severe Error log entry Exceeding license for total virtual mediacapacity is observed when attempting to add a device. ... This can be caused by incorrectly removing and re-adding a virtual library or applying a new license with reduced virtual media capacity.
Using the deviceconfig Utility to Configure Advanced Settings for Tape Devices (4037148)
In certain scenarios, advanced settings for tape devices are necessary. ... One such case is when there is mixed media loaded in the tape library, and you have incompatible drive generations. ... In this situation, you need to ensure that the correct tape is loaded into the appropriate tape drive.
Reconfigure already added vSphere, vCenter or ESXi host in the VMware plugin (4047028)
How to amend server details or change user account details for an already added Vsphere/Vcenter or standalone ESXi Server in the VMware plugin ... 2. Press the ➕ button on the "Selection" row to create a new selection set
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