The CIFS Share folder has the correct Domain Administrator permissions and had entered the Fully Qualified Domain Name (FQDN) e.g. \\AAR-FILE1.XXX.XXX\Catalog in the “Add New Network Share” window.
We could then drill down to that network share, but when drilling down any further, you would receive the following error:
“Failed to Connect to this Network Share!” error message.
This is the incorrect way and only have to place the name of the server and shared folder name in the “Add New Network Share” window e.g. “\\AAR-FILE1\Catalog\” as shown in section 4.7.2.a of the File System Plugin Users Guide on our https://support.quest.com/netvault-backup website.
Then drill down the Network Share Plugin until you can see that network share item and right click on it and select “Connect As”.
In there you need to enter the Domain Name, as well as the User and Password, as per section 4.7.3.a of the File System Plugin Users Guide.
After configuring the Network Share Plugin in the correct way, we could connect and drill down all files and folders of the Network Share Plugin.
Please Note as per section 4.7.0 of the File System Plugin Users Guide, you may experience problems with CIFS Shares:
“Currently the network share backup support is limited to only Windows network shares. Problems might be encountered if you use this feature to backup CIFS-compatible shares such as Samba, Snap Appliance Filers or Mac OS X Shares. This includes the inability to backup files with certain filename encoding or lengths, changing the filename while backing them up, or not restoring the permissions correctly.
Note: When running Incremental Backups of network shares using the Plug-in for FileSystem, the user that has been configured to connect to a particular share must be given Change privileges to the shared folder. Failure to so will cause Incremental Backup job instances to repeatedly backup modified files, as the Plug-in for FileSystem will be unable to update the necessary file attribute to indicate that the backup read the file successfully. Potentially, Incremental Backups will backup all share files repeatedly”.