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Title
VaultDR ONLINE Linux APM backup fails with Failed to launch STORIX stmakeboot command -
Description
When performing a VaultDR ONLINE Linux Backup of a Linux Client, it fails with the following messages:
Information 2012/06/25 13:51:14 32 Data Plugin qapp1 Starting Program '/opt/storix/bin/stmakeboot'
Information 2012/06/25 13:51:28 32 Data Plugin qapp1 chroot: cannot execute /init: No such file or directory
Job Message 2012/06/25 13:51:28 32 Data Plugin qapp1 BBstopmkboot connected back successfully
Job Message 2012/06/25 13:51:28 32 Data Plugin qapp1 BBstopmkboot CMD completed: with failure
Error 2012/06/25 13:51:28 32 Data Plugin qapp1 Failed to launch STORIX stmakeboot command
Error 2012/06/25 13:51:28 32 Jobs QBackupServer Fatal error: Backup failed
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Cause
The problem here was that upgrading the NetVault VaultDR ONLINE for Linux on a Linux Client machine, does not upgrade STORIX on that Linux Client machine.
If the Linux server still have the Storix version 6.x.x.x running on the Linux server, that Storix version has to be removed and the Storix version 7.2.3.0 has to be installed on Linux client.
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Resolution
The VaultDR ONLINE for Linux currently cannot upgrade the Storix from the old version 6.2.1.0 to the necessary version 7.2.3.0.
1. Uninstall the old Storix Version ( https://www.storix.com/how-do-i-remove-sbadmin-software ),
-Make sure that you have the latest VaultDR ONLINE for Linux version 4.1.1.2 installed on the client.
2. Install the Storix version 7.2.3.0 on the Linux Client
3. Run the VaultDR ONLINE backup by using the latest VaultDR ONLINE for Linux version 4.1.1.2