Cannot configure a tape library that is attached to a Filer for cleaning media, because of a lice (4046648)

Cannot configure a tape library that is attached to a Filer for cleaning media and have the following error message in the Binary log:

Severe Error 2011/09/05 19:59:53 0 Media CANSTORE Exceeding license for appliance attachments (have '2' licensed for '0')

I also checked the "Server License - Capabilities and Usage" report and could see on the "Number of NDMP appliance attached devices" section that two were used, but licensed for none.

The NetVault Server license did include "Unlimited tape libraries", but no mention of "Number of NDMP appliance attached devices". This item not added into the NetVault Server license key when a new license was generated in the past.

The License generated was a new NetVault License from the new Quest license key generator and now automatically includes the "Number of NDMP appliance attached devices" item as "Unlimited" within the key.

You cannot see this item in the license itself, but when you run the "Server License - Capabilities and Usage" report after installing the key, you will see the "Number of NDMP appliance attached devices" item as "Unlimited".

The tape library could then be configured for cleaning after the new license key was installed on the NetVault Server.


Note:
For all license requirements, errors and questions, you will have to go to the following Web Link:

 https://support.quest.com/licensing-assistance

Please fill in your details, NetVault details and explain exactly the situation that you are in and what you require within the License Request Details box.

For self-serve machine change, you can use the following link:

 https://support.quest.com/my-account/licensing