Customer tried to upgrade existing NetVault Backup Server to 8.6.1 (from 8.5.3) on Debian Lenny x86 and received the following error message:
Performing upgrade tasks
Upgrading configuration
/usr/netvault/bin/nvconfigupdate: error while loading shared libraries: libnv6json.so: cannot open shared object file:
No such file or directory
Failed to update configuration settings
Post install script failed!
I performed some tests and mimicked the customers installation i.e. installed NVBU 8.5.3 (netvault-R2010FEB03-HALO-LinuxX86-64.tar) 64Bit, making sure that all the libraries were installed:
1. apt-get install ia32-libs lib32nss-mdns
2. ./install
3. ldconfig
4. rm -rf /usr/netvault
5. ./install
This was successful and tested backups.
Then installed NVBU 8.6.1 (netvault-R2011OCT12-JUNO-LinuxX86Hybrid.tar) as an upgrade and failed with the same error as before.
I then uninstalled the whole installation and installed the NVBU 8.5.3 from scratch as above and then followed section 4.10.1 of the NVBU Installation Guide, as this was the missing step:
Performed backups and completed.
Lastly installed NVBU 8.6.1 as an upgrade and installed successfully.
Performed backups again and completed too.
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