Trying to backup individual node of an Exchange cluster and get 'Plugin died unexpectedly' messag (4046595)

Date - 01/10
Affected Product Version - 8.5
Affected Module & Version - Exchange APM 4.1.X
OS Version - Windows
Application Information - Microsoft Exchange


Description:
Trying to backup individual node of an Exchange cluster and get 'Plugin died unexpectedly' message trying to select databases.

Symptoms:
Installing the Exchange APM or upgrading from previous version and trying create a new backup job or edit a previous one.
Trying to drill down to databases results in a 'Plugin died unexpectedly' message.

Backing up an individual node of a cluster is not the proper way to backup a clustered environment. There is no guarantees that a restore of that kind of backup would work.
The current version of the Exchange APM are cluster aware and detect a cluster environment. You will have to have the correct cluster licensing for the APM; and configure the NetVault Virtual client.

The instructions for configuring a Netvault virtual client can be found in Chapter 17 of the Administrators guide:

http://docs.bakbone.com/docs/NetVault_Backup_Administrators_Guide_English.pdf