Date - Dec 2010
Affected Product Version - NVBU 8.2.2
Affected Module & Version - Teradata APM 12.1.4
OS Version - Linux
Description:
If a tape required for a restore is tied up by a hung process you will get this error.
Symptoms:
Error 2010/12/15 07:56:18 XXX Data Plugin NVBUSERVER No client has access to data stream for job #3 - Aborting
Error 2010/12/15 07:56:18 XXX Data Plugin NVBUSERVER Multi-stream phase failed
Error 2010/12/15 07:56:18 XXX Data Plugin NVBUSERVER Failed during clustered phase
In device management check to see if there are any drives still reporting that they are reading from media even though the restore job has ended. You can restart the NetVault service on the media server using that drive to clear this condition.
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