Process for completely reinstalling NetVault on windows (4046099)

Date: 07/07
Affected NV Version: 7.4.x
OS Version: Windows 2000, 2003
Plugin version: N/A
Application version: N/A

Description: Problems reinstalling NetVault on Windows

Installer does not complete when reinstalling on Windows

Process for completely reinstalling NetVault on Windows:
1. Remove NetVault from Add/Remove Software in Windows Control Panel
2. Once NetVault has been removed from Add/Remove Software, delete the directory "C:\Program Files\BakBone Software"
3. Open regedit
4. In regedit do a find for every key called "bakbone", and delete every key you can find
5. In regedit do a find for every key called "netvault", and delete every key you can find

* If your system is called "netvault" or "bakbone" be carefull when deleting registry keys

6. Download or copy the version of NetVault you would like to install locally to the system you would like to run it on. (The system we're reinstalling)
7. Create a directly called c:\netvault
8. Unzip the netvault package into c:\netvault
9. Navigate to c:\netvault in Windows Explorer
10. Click on setup.exe - the installer should kick off