Incremental backups appear to be running as fulls (4045654)

Date: 06/07
Affected NV Version: All
OS Version: All
Plugin version: N/A
Application version: N/A

Description:
User-created incremental backups appear to be running as fulls

Symptoms:
Incremental backups are not backing up incremented data from the previous full. They are running as fulls.

The correct way to create a full and incremental backup job in NetVault is to:

1. Create the full backup job (be sure to save a selection set. The incremental backup will use this selection set to define which full it is incrementing from.)
2. After you create the full backup job click on the stoplight. This will save the job and submit it to the scheduler.
3. Close the backup window. (This is very important)
4. From NetVault GUI, click on backup.
5. In the selection tab of the incremental job, load the selection set you created in the full. This is how the incremental knows which full to increment from.
6. After you create the incremental backup job, click on the stoplight. This will save the job and submit it to the scheduler.

* You MUST follow the steps above exactly when creating a one-off full with an incremental that increments from it.