Cannot create VTL on NAS (4044232)

Date: FEB 2010
Product & Version: NetVault 8.2 above.
OS Version: Windows 2003
Module & Version: N/A
Application version: N/A


Symptoms:
"The Dir to create a disk lib in does not exist".

From the diagnostics will haves "connection down network errors" error

Use Active Directory for authentication, rather than a local account. Then map the drive using a Domain account and change the NetVault Process Manager Service under the Windows Services - Properties - Logon tab to run as the same Domain account. Lastly to use the absolute path when adding the library e.g. \\ipaddress\sharename rather than just drive letter Y:\ for example.


SFDC solution number:
English version available ID 5392
Version française disponible ID
Deutsche Version verfügbar ID