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Title
Unable to view netvault logs and device logs screen -
Description
Date: 05/2011
Affected Product & Version: NetVault Backup - ALL
Affected Module & Version: n/a
OS Version: n/a
Application Information: n/a
Description:
Unable to view netvault logs and device logs screen. No error message is displayed or reported anywhere, including the trace file.
Solution:
1- Open configurator
2- Go to GUI tab
3-Go to Logging
4-Uncheck the two options: Disable logs Screen & Disable logs tab on device screen -
Resolution
Please refer to the text above
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Additional Information
BakBone SFDC Solution Number: 00006252