Date: May 08
Product & Version: NetVault 8u1 and lower
OS Version: Windows
Module & Version: File System Plugin 7.1.2 and lower
Application version: N/A
Symptoms:
When trying to perform a System State restore of a Domain Server or Member machine, the restore completes with warnings, and messages are logged about failing to restore certain registry hives:
Severe Error 2008/05/15 14:12:02 62 Data Plugin NTCHRIS21 Failed to restore the SYSTEM registry hive : Failed to replace the SYSTEM registry hive : The system cannot find the path specified.
Severe Error 2008/05/15 14:12:03 62 Data Plugin NTCHRIS21 Failed to restore the user registry hive '.DEFAULT'
...
Upon reboot, Windows will fail to completely come up and might log the following error message:
"When trying to update a password the return status indicates that the value provided as the current password is not correct."
Reason:
This only happens on systems that use Windows Dynamic Disks (not Basic Disks). The issue is that the file system plugin can't handle the different way of adressing a dynamic disk, and consequently isn't able to write the required registry files.
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center