Hyper-V backup fails to backup VM with “Failed to find VM on cluster” (4040877)

Hyper-V backup fails to backup VM with “Failed to find VM on cluster” on NODE1 but the backup works using NODE2

Extract from binary log:

Job Message      2017/10/24 00:15:00     500        Jobs      NV1       Clustered Application CLU1 is running on real machine NODE1

Job Message      2017/10/24 00:15:01     500        Data Plugin        NODE1 Plug-in for Hyper-V 11.2.0.2 backup

Job Message      2017/10/24 00:15:01     500        Data Plugin        NODE1              Number of VMs selected for backup: 2

Error     2017/10/24 00:15:04     500        Data Plugin        NODE1 VM [VM1]: Failed to find VM on cluster 'CLU1'

Error     2017/10/24 00:15:04     500        Data Plugin        NODE1 VM [VM1]: Backup failed

Error     2017/10/24 00:15:06     500        Data Plugin        NODE1 VM [VM2]: Failed to find VM on cluster 'CLU1'

Error     2017/10/24 00:15:07     500        Data Plugin        NODE1 VM [VM2]: Backup failed

Looking at the VM’s on the Hyper-V console the VM’s showed as clustered

Listed cluster VM’s for PowerShell on NODE1 using commands below and no VM’s were listed

Open PowerShell as administrator

1/ Import-Module "<path > \NetVault Backup\scripts\HyperV\v2\UtilModuleV2"

2/ Import-Module "<path > \NetVault Backup\scripts\HyperV\UtilModule"

3/  cd "<path >  \NetVault Backup\scripts\HyperV\v2"

4/ .\GetVms.ps1 <cluster node name>  –isCluster

Listed local VM’s from PowerShell command below and VM’s were listed.

Get-vm

Problem with failover cluster feature on Node1

Speak to Microsoft to find root cause.

On this occasion reinstall of failover cluster feature on Node 1 resolved the problem. Before doing this please take advice from Microsoft.