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Title
NetVault Push-Install / Upgrade fails with " "Failed to determine NetVault installation details, if any, for remote machine" -
Description
While deploying NetVault 11.4 to multiple Windows clients using the Push-Install feature, some client upgrade tasks are failing immediately with:
"Failed to determine NetVault installation details, if any, for remote machine"
Trace shows:
2 DPLOYTRG ??? 36708 29 0 153836769227 Trying to determine if NV is installed (64)0 DPLOYTRG ??? 36708 35 0 153836830148 Failed to enum registry keys: 0x80041011, 00000000000000000 DPLOYTRG ??? 36708 3 0 153836830175 Failed to retrieve COM error info: 0x00000001 00000000000000000 DPLOYTRG ??? 36708 126 0 153836835228 Failed to get NV configuration details for remote target -
Cause
The issue is related to Microsoft WMI repository problems.
NetVault expects to find the required provider registered under the normal namespace but for some reasons it is missing on some machines.
The rrror “Failed to enum registry keys: 0x80041011, 0000000000000000” is the result of calling ‘EnumValues’ method of WMI class ‘StdRegProv’.
Error code ‘0x80041011’ : WBEM_E_PROVIDER_NOT_FOUND means “Provider referenced in the schema does not have a corresponding registration.”
Specifically, in accordance with Microsoft best practices, NetVault nvclientinstaller program looks for the the StdRegProv provider under the default root/cimv2 namespace but does not find it.
WMI Diagnosis Utility reports shows that this required provider is instead registered under root/default, hence the deployment task failure.
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Resolution
This issue related with Microsoft WMI corruptions should be escalated to Microsoft Support for resolution.
In the meantime, manual installation of NetVault on the failing client will be the only workaround.