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Backup to tape library fails with a 'POWER ON, RESET, OR BUS DEVICE RESET OCCURRED' error.
Description
Backups fail due to the tape library going offline.
NetVault Backup Environment Details... NetVault Server: 8.5.3 Windows 2003. Backup Device: Overland NEO 2000 tape library attached via FC to a NetApp Filer (OnTap 8.1.2P3 7-Mode). Plugin: installed the NDMP 7.6.11 with the NDMP 5.7.5 Consolidation Patch to support the OnTap 8.x Filer Operating System.
Please Note: That NetVault Backup 8.5.x and 8.6.x are no longer supported after end of January 2015. Further details can be found on the following link under the Support Policies & PLC sub tab:
https://support.quest.com/netvault-backup/9.2
The following errors were within the NetVault logs:
1] Information 2014/02/24 06:59:34 189 Data Plugin WTH-BCK2 NDMP: NORMAL 190: DUMP: Tape write failed. 2] Information 2014/02/24 06:59:34 189 Data Plugin WTH-BCK2 NDMP: NORMAL 191: DUMP: DUMP IS ABORTED 3] Error 2014/02/24 06:59:34 189 Data Plugin WTH-BCK2 NDMP: ERROR 192: DATA: Backup terminated: EVENT: I/O ERROR (for /vol/vol_data/.snapshot/nightly.0) 4] Error 2014/02/24 06:59:34 189 Data Plugin WTH-BCK2 Data operation halted due to unrecoverable internal NDMP server error 5] Error 2014/02/24 06:59:35 189 Media WTH-BCK2 WTH-BCK2 Tape wth-fas2240:nrst0a (IBM ULTRIUM-TD6): had transfer aborted
With sub text: SCSI :07496 16 0 65934 CMD STATUS 'CHECK CONDITION' [2] SCSI :07496 17 0 65934 CMD SENSE KEY 'UNIT ATTENTION ' [6] - ASC 29 ASCQ 00 SCSI :07496 18 0 65934 CMD SENSE INFO 'POWER ON, RESET, OR BUS DEVICE RESET OCCURRED' SCSI :07496 20 0 65934 CMD RETURN VALUE 2 SCSI :07496 14 0 65934 CMD TEST UNIT READY [ 00 00 00 00 00 00 ] CAMNDMP :07496 157 0 65934 CMD 00 00 00 00 00 00
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