Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Some NetVault GUI selectable items are overlapping each other or almost missing.
Description
Some fields in the back-up Tabs were missing or unreadable on a new installation of the NetVault Backup 9.0.1 build2 Pure64 Edition on a RedHat 6.6 Enterprise version (see attached screenshot). Make sure that all the pre-requisites have been performed as per Chapter 3 of the NetVault 9.2 Installation Guide on the following link:
The screen resolution should also set to 1280x1080 as per the NetVault 9.2 Installation Guide. Also make sure that these additional Linux pre-requisites are performed:
Using any remote software like VNC can also cause this issue, but even launching the NVGui on the Linux Server directly had the same issue. All the Xfonts were installed, including the preferred 75dpi fonts, but unfortunately this made no difference.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.