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Title
Tape drives going offline after NVBU 10 restart -
Description
Following a restart of NVBU servers or clients with drives attached, the NVBU machine's status comes back as 'UNAVAILABLE' and requires user manual intervention to CHECK the drive and take a state of AVAILABLE.There may be some time delay in re-establishing the correct state of the drive(s) following a restart of the controlling NVBU machine, however there are cases where the device will remain unavailable indefinitely requiring manual intervention to get it the drive status back to 'ONLINE'. -
Cause
This issue is being investigated in Bug 28229 and should be resolved in a future version of NVBU. -
Resolution
Status:
Bug 28229 is being investigated and will be addressed in a future version of NVBU.
Workaround:
If your devices remain offline after a NVBU restart, it is important to verify or exclude that the issue is not hardwar related. Sending NVBU logs in binary format to Support will help establish this.
If the issue is not hardware related, ror the time being, users will always have to verify the status of all devices after a NVBU restart of the machine controlling these devices.
Use the CHECK button to bring it back online via the Web Interface, or the nvcheckdrive cli tool on command line.
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Defect ID
28229