Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Trigger causes a 'Failed to communicate to NetVault services' error.
Description
An SQL transaction log backup needed to be run every 15 minutes, but could not be completely setup in NetVault Backup, as the NetVault Scheduler can only be setup for every hour as a minimum. Therefore a Windows scheduled task was setup to launch a script to run the backup jobs via a trigger (nvtrigger.exe). Unfortunately the following error happens when the script was launched:
PS C:\Program Files (x86)\Quest Software\NetVault Backup\bin> .\nvtrigger.exe RemedyTranJob Failed to communicate to NetVault services
All the trigger job setup information is in section 6.5.0 of the NetVault Backup 9.2 Administrators Guide on the following link:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.