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Title
"Failed to add VM to target server's inventory" during restore -
Description
A VM was deleted by mistake.
In an attempt to recover it, a copy of the VM is restored from backup with default options, i.e targeting the original datastore.All conditions are met for a successful restore:
- There is sufficient space to restore the VM,
- The user peforming the restore has full permissions,
- and the VM does not exist already on the datastore.However, the job fails with the following error:
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Failed to add VM to target server's inventory
VMWVIM :05748 116 0 93128 Fault string is 'Access to resource settings on the host is restricted to the server '192.168.8.2' which is managing it.'
VMWVIM :05748 117 0 93128 Fault type is 4058
VMWVIM :05748 605 0 93128 Failed wait for CreateVM_Task
VMWVIM :05748 617 0 93128 Failed to create VM from config info
VMWRESTR:05748 105 0 93128 Failed to add VM to server inventory
-------------Finally, the steps described the following 2 KBs have been followed without any change:
- KB 98835
https://support.quest.com/netvault-backup/kb/98835- VMware KB :
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2021618 -
Cause
The error returned by VMware indicates that the vCenter server '192.168.8.2' does not allow the ESXi server to access the datastore.
Looking at the plugin configuration we can see that each ESXi server was added separately to the VMware plugin, instead of simply having the vCenter server managing them, added to the plugin.
While there shouldn't be a problem with this configuration, ESXi 5 and onwards will not allow you to restore directly to a datastore via the ESXi server if it is being managed by a vCenter server.
Instead the restore request must be done through the vCenter and not directly to the ESX server.
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Resolution
- First verify the VMware plugin configuration:
Are all you ESX servers added directly and separately to the VMware plugin?
or
Is only the vCenter server managing the ESX server added to the VMware Pluing?- If you have added the vCenter server, please go through the above mentioned KB articles to try diassociating the host from the vCenter server.
- If you had added your ESXi servers separately to the VMware plugin, ESXi 5 and onwards will not allow you to restore directly to a datastore via the ESXi server if it is being managed by a vCenter server.
In which case you will have to add the vCenter server to the plugin to perform the restore via the vCenter server and not directly through an ESX host.