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Title
'Device 'DRIVE xxx' contains media that was unexpectedly full' error message. -
Description
A Quantum Superloader 3 tape library that was attached to the NetVault Server via SAS, was displaying tapes in NetVault Media Management as 100% full when they were not. The tape library drive was an LTO-6 and the tape library and drive firmware were above the minimum supported versions that can be found on our VTL and Tape Library Compatibility Guide on the https://support.quest.com/netvault-backup website.
The following errors were within the Binary log:
1] Error 2013/11/10 09:00:27 39 Media SCBMSRDASRV1 (SCBMSRDASRV1: 0-0.0.1 (QUANTUM UHDL)) Device 'DRIVE 1:SCBMSRDASRV1' contains media that was unexpectedly full
2] Error 2013/11/10 09:00:27 39 Media SCBMSRDASRV1 SCBMSRDASRV1 0-0.0.0 (QUANTUM ULTRIUM 6): had transfer aborted
With sub text:
SCSI :02292 14 0 90027 CMD LOG SENSE [ 4d 00 78 00 00 00 00 00 4c 00 ]
SCSI :02292 16 0 90027 CMD STATUS 'CHECK CONDITION' [2]
SCSI :02292 17 0 90027 CMD SENSE KEY 'ILLEGAL REQUEST ' [5] - ASC 24 ASCQ 00
SCSI :02292 18 0 90027 CMD SENSE INFO 'INVALID FIELD IN CDB'
SCSI :02292 26 0 90027 Command at bit 5 of byte 2 is in error
SCSI :02292 20 0 90027 CMD RETURN VALUE 2
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