Error message "Failed to get connection to plugin error" (4032800)

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Error message "Failed to get connection to plugin error"
Description

When trying to configure the backup schedule for an Exchange 2007 server, during the backup selection, it failed with a "Failed to get connection to plugin" error.
Trace logs show the following messages
4 MSGWAIT :04724 17 0 025107.878438 MsgWaitMultipleMessagesWithTimeout(00CCF540, 00000000, MSG_CONNECT_MSG, 01060430) level 0

4 MSGWAIT :04724 23 0 025207.878940 FALSE = MsgWaitMessageWithTimeout(00CCF540, 00000000, MSG_CONNECT_MSG, 01060430) level 0
Cause

The execution of power shell commands on the client machine is taking time (~2 mins) to respond which is causing issues of time out. This could also be due to the server being busy as well.
Resolution

Increase timeout from the default 60 sec for CLI proxy connections.
Follow the steps below:
1) Manually create 'cliproxy.cfg' within 'config' folder
2) create following stanza for 2 minutes timeout
[CliProxy:Timeout]
Value=120
3) Save configuration file (no need to restart NetVault)

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title