Backup savesets in smartdisk are deleted from NVBU Media Database at the time of NVDB compaction. (80432)

Date - 02/2011
Affected Product & Version - NetVault: Backup 8.5.2
Affected Module & Version - NetVault: SmartDisk v1.2.1
OS Version - all
Application Information - n/a

Description: Backup savesets in SmartDisk are deleted from NVBU Media Database at the time of NVDB compaction.

Symptoms: Backup information stored in SmartDisk get deleted from NVBU Media Database when both of below conditions are met. * Only SmartDisk is available on the Backup Server. * NVDB backup ran with "Compact database tables after backup" At the time of the NVDB backup with the compact option enabled, following messages are logged in NetVault Logs. ======== Media Manager Segment Check: X segments examined, X segments with no media, X orphaned segments, X discarded segments : : Saveset index files found for X deleted backups ========

Upgrade NVBU server to 8.5.3. Or work it around by either one of the methods below for pre-8.5.3 users. * Add a temporary virtual library or standalone drive and label a virtual tape. Or * Don't enable the compact option for the NVDB backup.