Date - April 2010
Affected Product & Version - NetVault:Backup 8.5 Build 30 and SmartDisk 1.0.1
Affected Module & Version -
OS Version - ALL
Application Information -
Symptoms:
Under NetVault:Backup 8.5 Build 30 duplications from Smartdisk to tape are hanging in a 'waiting for media' state.
Diagnosing the Media request shows the following for all targeted tapes:
"Incorrect media format"
Reasons:
NetVault applies a default Standard tape format, determined by the NetVault Server's Operating System:
- CPIO is the default for LINUX/UNIX
- MTF for Windows.
In other words, tape format should not be determined by its source but by the NetVault Server's OS.
Under NetVault:Backup 8.5 Build 30 and *only* when using Smartdisk as a source, the tape format was enforced based on the backed up
client's OS.
Example:
- If the NetVault Server is Linux, the tape library attached to it would format any tapes with CPIO.
- when a saveset is taken from a Windows client you could only write it to an MTF tape, explaining the "Incorrect media format"
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