SmartDisk Installation fails on Non-English Windows - Failed to grant ADMINISTRATORS:F ACE for pe (4043386)

Date: March 2010

Affected Product & Version :
•NSD 1.01


OS Version – Non-English Windows.



Symptoms:
Installation fails reporting a problem with the Postinstall script. On checking the postinstall script the following messages are found;
No mapping between account names and security IDs was done
Failed to grant ADMINISTRATORS:F ACE for percolatormonitor.exe.manifest


Cause:
The script is executing the following code;
for FILE in percolatormonitor.exe.manifest percolatormonitor.exe winservicerunner.exe.manifest winservicerunner.exe
cacls "${PKG_BASE}"/foundation/bin/"${FILE}" /G ADMINISTRATORS:F

In German implementations of the Windows O/S, the administrators group is called ADMINISTRATOREN.
In French implementations of the Windows O/S, the administrators group is called ADMINISTRATEURS.

1) Unpack the SmartDisk zip file downloaded from bakbone.com
2) Edit the file ..\smartdisk\installfiles\postinstall.sh
3) Use find&replace to change ADMINISTRATORS:F to ADMINISTRATOREN:F (or ADMINISTRATEURS:F for French)
4) Save the file
5) Run setup.exe as normal.


Explanation:
Reported as Jira ref 'NSD-24'

Version française disponible ID 5524
Deutsche Version verfügbar ID