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Title
SmartDisk configured to use the root folder of a CIFS share reporting full. -
Description
Under Manage Devices NetVault SmartDisk shows as offline. In the details it will show 0 space available. -
Cause
NetVault SmartDisk can't use the root of a share. It must be configured to use a folder within the share and it needs to be configured with a different folder for both staging and store.
Example:
\\Server\MyShare\Staging
\\Server\MyShare\Store
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Resolution
This problem is usually encountered after initially installing NetVault SmartDisk. In that case uninstall NetVault SmartDisk an specify folders within the CIFS share for the stage and store.
Example:
\\Server\MyShare\Staging
\\Server\MyShare\Store
If this problem is encountered after using the "smartdisk config -- add --volume" to add a CIFS share to an existing NetVault SmartDisk server and you do not want to reinstall, it will be a little harder. NetVault SmartDisk doesn't have any process for removing volumes. The configuration is stored in diskmanager/etc/storage.cfg. You can stop the NetVault SmartDisk services, create the folder within the share and then update the storage.cfg file.