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Title
Data copy and duplication fails with media timeout after 10 minutes -
Description
Netvault 10.0
netvault 10.01
Data copy and duplication fails with media timeout after 10 minutes
Data copy and duplication fails with media timeout after 10 minutes. We see one of the two tape allocated then ten minutes later the backup fails with “Media request has expired”. Also from the log we see “MS DataCopy Master: maximum number of slaves permitted [1] Media Manager timeout [600]”, this tell us that the data copy plugin timeout option is set to tem minutes.
Background 2015/01/16 08:30:00 34449 Data Plugin suslix MS DataCopy Master: maximum number of slaves permitted [1] Media Manager timeout [600]
Background 2015/01/16 08:30:00 34449 Data Plugin suslix MSDataCopy Slave[3553]: Slave connected to Job Manager
Background 2015/01/16 08:30:00 34449 Data Plugin suslix Data transfer started on restore stream
Information 2015/01/16 08:30:00 34449 Media suslix Received Media Request for UID 15
Information 2015/01/16 08:30:00 34449 Media suslix Received Media Request for UID 15
Job Message 2015/01/16 08:30:00 34449 Media suslix (suslix: 4-0.0.1 (HP MSL G3 Series)) Job has been assigned media 'PU4341L5' <CITI-LTO> in 'DRIVE 4:suslix'
Warning 2015/01/16 08:31:17 34449 Media suslix No suitable device for job 34449 (instance 1067) - request held in queue
Warning 2015/01/16 08:40:15 34449 Media suslix Media request has expired
Error 2015/01/16 08:40:15 34449 Data Plugin suslix Failed to initialize output stream
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