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Title
ADPro: Device migration error: "The requested security protocol is not supported" -
Description
Getting a failure when migrating a workstation.
Seeing this in the logs
Message: Registering device <NAME> on domain domainname.com
Error: Unable to register device <NAME> on domain domainname.com The requested security protocol is not supported.
We have an SRV record in DNS configured using http and not https
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Resolution
Go into the ADPro Node settings by clicking the hamburger menu at the top right
Click Node.
Deactivate all nodes
Remove the nodes
Restart the BT Dirsync pro service
Confirm the nodes are added back to the list and are listed as active.
Remove the agent from the target machine
Re-install the agent
If the issue persists, this error pops up a lot when the .net framework version doesn't support TLS v1.2:
To resolve this issue, install the .NET Framework update to enable the use of TLS v1.2.
To download the .Net Framework update:
• For .NET Framework 2.0 SP2 on Windows Vista SP2 and Server 2008 SP2, see the Microsoft Knowledge Base 3154517.
• For .NET Framework 3.5.1 on Windows 7 SP1 and Server 2008 R2 SP1, see the Microsoft Knowledge Base 3154518.
• For .NET Framework 3.5 on Windows Server 2012, see the Microsoft Knowledge Base 3154519.
• For .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2, see the Microsoft Knowledge Base 3154520.
Or you may try upgrading the .net version on the devices.