ADPro: Agent Device Register Issue - "No jobs were found for device" (4289215)

We have an issue where we created a binary tree server and pushed agents out to clients back in 2019. Fast forward to now, and installed ADpro/Dirsync Pro on to a NEW server and deleted the old server. And they did NOT keep the old server name. For example: Old name: ServerBintree1 New Name: serverBinTree2 Since this is the case, none of the computer objects will register with this new server and the agent log shows "Device not registered" The c:program files... the computer object does show the OLD logs from back in 2019 showing the computer object did register back then.

The NEW logs show the computer object is not registered. We do show the agent config file on the computer object shows the NEW binary tree server.

3/12/2021 3:30:28 PM - Message: No jobs were found for device <DeviceName>

3/12/2021 3:45:28 PM - Message: Checking for new jobs for device <DeviceName>

3/12/2021 3:45:28 PM - Error: Unable to retrieve next job for device <DeviceName> Error thrown from the server: {"Message":"Device [<DeviceName>] is not registered."} How can we get these computer objects to register with the NEW computer object?

This issue is typically caused by either

1. SRV record isn't pointing to the correct Server 
2. Bad state.xml file 
3. Device has not been Synced via DirSync Pro and we can not lookup the device via SamAccountName in SQL.

1. If you have updated the server name where Binary Tree Migrator Pro for Active Directory is installed then update the SRV record accordingly. 
2. Purge the State.xml file located C:\Program Files (x86)\Binary Tree\ADPro Agent\Files then try registering the device again.
3. Make sure before attempting to register a device that you have sync the device via Dirsync Pro so it's visible in SQL.