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Title
ERROR: [4968-24-31-80040106] Unable to open Global Address List/MAPI error 80040106 -
Description
When attempting to migrate mail, the following may appear in the log file:
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12:00:00 DEBUG: PstTgt::Logon - Opening session on profile 'Exchange Profile Name'.
12:00:00 DEBUG: PstTgt::Logon - Checking identity of server profile
12:00:00 DEBUG: PstTgt::Logon - Opening address book.
12:00:00 DEBUG: PstTgt::OpenGal
12:00:00 DEBUG: PstTgt::OpenGal - Opening Global Address List - root (11098504)
12:00:00 DEBUG: PstTgt::OpenGal - Opened Global Address List - m_serverAdrBook (11098504) (root 0) (objType 0)
12:00:00 ERROR: [4968-24-31-80040106] Unable to open Global Address List
12:00:00 OpenEntry(RootAbCont):
12:00:00 MAPI error 80040106
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Cause
This may be caused by an incorrect version of the mapi32.dll file.
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Resolution
- Uninstall Microsoft Outlook via Add/Remove Programs
- Install Microsoft Outlook via Add/Remove Programs
- Once Microsoft Outlook is installed, open Outlook and view the Global Address Book (there should be no errors or prompts)
- Close Microsoft Outlook and re-attempt the mail migration -
Additional Information
MAPI error 80040106 stands for 'CdoE_UNKNOWN_FLAGS' as described in Microsoft KB article 246076 titled: "MAPI Error Codes Encountered in Exchange 2000 Server":
http://support.microsoft.com/kb/246076/en-us