Return
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Title
How to: Set forwarding from O365 back to Notes when Microsoft directory synchronization is in place. -
Description
Migrating from Notes to O365. Attempting to set the mail forwarding on the O365 mailbox using the 'Manage Mail routing' feature in MNE - Migrate User Data. The job reports completed successfully but it doesn't Enable Forwarding or set the address in the O365 mailbox.
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Cause
The MNE (Migrator for Notes to Exchange) tool modifies the Active Directory account and places the address in the forwarding address field. Microsoft Directory Syncronization does not sync Target address field up to O365. -
Resolution
1. In MNE select the Exchange Server section.
2. Uncheck “Using Microsoft Online Services Directory Synchronization”.
Note -You need to select Office 365 under Target Exchange server version.
3. Click apply.
4. Select Migrate User Data.
5. Proceed with Manage mail routing.