The log file may read similar to this:
1/15/2012 4:29:58 PM aeEMWGUIWizards::CInstaller::RunInstall ********* Run install agent Shared Components on SERVER1
1/15/2012 4:29:58 PM aeEMWGUIShared::CmodMisc::CheckAndUpdateFile Error: (The device is not ready.
)
1/15/2012 4:29:58 PM aeEMWGUIShared::CmodMisc::CheckAndUpdateFile Error: (CheckPath: '\\SERVER1\QMMEX$SERVER1$\Setup\EMWShared.exe' :Error: 21 - )
1/15/2012 4:29:58 PM aeEMWGUIWizards::CInstaller::CopySetupFile Error: (Cannot find file: '\\SERVER1\QMMEX$SERVER1$\Setup\EMWShared.exe' on server: SERVER1)
1/15/2012 4:29:58 PM aeEMWGUIWizards::CInstaller::RunInstall Error: (Cannot copy setup file)
There may be a preexisting share on the server from previous installations of the agents.
The wizard does not adequately detect the share or cannot delete it properly preventing new agent installations.
Go to the server where you are trying to install your agent. Get a "Shares" list from the computer management snapin and delete the share that was previously created by QMM, previously used to install agents. Retry the agent installation from the QMM console and the wizard once more. This should resolve the issue.
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