MSA logs "Error -2147024882 There is not enough memory available on the Microsoft Exchange Server" (4325587)

The following entries are seen in EMWMSA.log:

5/12/2011 3:42:36 PM MailKernel::ExportSource Informational 2049 Current '\BlackBerryHandheldInfo' (Server: 'SERVER-NAME', SourceKey: 'BF6126196D514C4BA24984D9FE34BF2F0000011EE5C5').
5/12/2011 3:42:36 PM MailKernel::LogStatus TraceMsg 2040 Folder 'BlackBerryHandheldInfo', sync type: [0x10 - Hidden messages], steps 1 of 1 done, sync aborted - False.
5/12/2011 3:42:36 PM CMessage::CopyToPST Error -2147024882 There is not enough memory available on the Microsoft Exchange Server computer to perform the operation. Contact your system administrator. - MAPI_E_NOT_ENOUGH_MEMORY (Microsoft Exchange Server Information Store) Low level error: 0x3F0 File: 'aeCopyProp.cpp' Line: '190' (Subject: '', SourceKey: 'BF6126196D514C4BA24984D9FE34BF2F0000011EF07C')

Configure the MSA to skip the two Blackberry Message Classes.

Option 1.

Edit the config.ini for the Mail Source Agent, and append the MessageToSkipTypes parameter. The default is:

MessagesToSkipTypes=IPC.Microsoft.ICS.EventBinding, IPC.Microsoft.EventBinding

To exclude the message the Blackberry message class, modify the parameter as follows:

MessagesToSkipTypes=IPC.Microsoft.ICS.EventBinding, IPC.Microsoft.EventBinding, RIM.BlackBerry.Handheld.Config, RIM.BlackBerry.Handheld.Stats

Note: Modifying the config.ini for the agent in question will apply only to that agent, and the update will be overwritten and returned to the default setting the next time the config.ini is written back to the server. To make this change permanent, follow the steps outlined in option 2.

Option 2.

On the Exchange Data tab in QMM, click on Tools | Options | Additional Paramaters for agents.

Edit MessagesToSkipTypes and append RIM.BlackBerry.Handheld.Config, RIM.BlackBerry.Handheld.Stats to the end of the value string. If MessagesToSkipTypes is not listed, add the parameter and enter the full string IPC.Microsoft.ICS.EventBinding, IPC.Microsoft.EventBinding, RIM.BlackBerry.Handheld.Config, RIM.BlackBerry.Handheld.Stats, RIM.BlackBerry.CalSync, RIM.Blackberry.SyncState and in Apply to select the Mail Source Agent and click ok.

Note: In order to see the Additional parameters for agent configuration files you need to enable it via the Windows Registry on the console. Open Regedit and navigate to

HKLM\SOFTWARE\Aelita\Migration Manager\CurrentVersion\Exchange Data

and create new DWORD key ShowAdditionalParameters and set its value to 1.

For 64-bit operating systems, navigate to HKLM\SOFTWARE\WOW6432Node\Aelita\Migration Manager\CurrentVersion\Exchange Data and create the DWORD key.