Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
MSA log file contains different errors like "Error -2147221241" or "Error -2147467259"
Description
MSA log file contains different errors, but before all the errors started to happen there is an entry in the log file which indicates a problem with memory settings:
HealthMonitor: TraceMsg 2703 The agent's system memory limit 64000 Kb has been exceeded. Agent will be terminated.
The log file also contains many errors like:
CStore::GetFolder Error -2147221241 The client operation failed. - MAPI_E_INVALID_ENTRYID (Microsoft Exchange Server Information Store) Low level error: 0x0 File: 'aeMAPIStore.cpp' Line: '370'
CMessage::CopyToPST Error -2147467259 An unexpected error has occurred (Subject:, SourceKey:)
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.