-
Title
Legacy Agents - Mail Transmission Agent is failing -
Description
Customer configured second agent host with the same configuration as the existing agent host -with Mail Source Agent, Mail Target Agent, Mail Transmissions Agent and Shared Components.
Test collection was configured and MSA agent successfully processed mailbox on the source Exchange server. But Transmission Agent did not move PRV files to Mail Target Agent folder.
No errors recorded in the MSA, MTA and NTA logs.
When PRV files were copied manually - MTA agent processed them successfully.
Re-installation of agents did not help. -
Cause
unknown
-
Resolution
Reconfigured test collection to use Mail Target Agent on another agent host. Synchronization started to work, but it was using NTA and MTA on the new agent server - not the old agent server as configured. After changing MTA back to a new server it continued to work and the issue was resolved.